The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (name, telephone number, email address and other contact details).
• Communication Data. This includes any communication that you send to us. This might be through contact on our website, through email, text, social media messaging, social media posting, business cards or any other communication that you send to us. We process this data for the purpose of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. We have legitimate interest in collecting this data, in this case it is to reply to communications sent to us, keep records and to establish, pursue or defend legal claims.
• Customer Data. This includes data relating to any purchases of goods or services such as your name, title, billing address, email address, phone number, contact details. We process this data to supply the goods or services that you have purchased and that are laid out in your contract and to keep records of transactions. Our lawful ground for this processing is the performance of a contract between you and us or taking the steps at your request to enter into such a contract.
• Technical Data. This includes data about your use of this website and online services such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access this website. The source of this data is from our analytics tracking system (Google Analytics). We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. This data is retained for two months. Our lawful ground for this processing is our legitimate interest. In this case it is to enable us to properly administer our website and our business, to grow our business and to decide our marketing strategy.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Contact for information about our services or for a quote
• Contact in relation to the provision of the service/services

We use the information that you have given us in order to provide our service and to notify you of any new services.

We may share this information with partner or associate service provider organisations in order to provide a service to you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:

We have a legitimate interest

How we store your personal information

Your information is securely stored at the address above and a secure cloud based storage system which has ISO/IEC 27001 certification.